Privacy Policy

Ninja & Rio
ABN 76 512 859 976
https://www.ninja-rio.com

Last updated: 24/02/2026

Ninja & Rio (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website www.ninja-rio.com, purchasing our products, or interacting with us, you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

We may collect the following types of personal information:

Information you provide directly

  • Name

  • Email address

  • Postal or delivery address

  • Phone number

  • Payment details (processed securely by third‑party providers; we do not store card numbers)

  • Any information you submit through forms, purchases, or contact requests

Automatically collected information

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • Cookies and analytics data

Optional information

  • Social media interactions

  • Newsletter sign‑ups

  • Feedback, reviews, or survey responses

2. How We Collect Personal Information

We collect information when you:

  • Browse our website

  • Purchase a product

  • Subscribe to our newsletter

  • Contact us via email or forms

  • Engage with us on social media

  • Enter competitions, promotions, or giveaways

We may also use trusted third‑party tools (e.g., Squarespace, Amazon, Stripe, PayPal, Meta, Google Analytics) that collect information on our behalf.

3. Why We Collect Your Information

We collect personal information to:

  • Process and deliver orders

  • Provide customer support

  • Send updates, newsletters, and marketing (only with your consent)

  • Improve our website, products, and services

  • Manage business operations and analytics

  • Comply with legal obligations

4. How We Use and Disclose Personal Information

We may share your information with:

  • Payment processors (e.g., Stripe, PayPal)

  • Website hosting and analytics providers

  • Amazon (refer to their privacy policy - Amazon.com Privacy Notice - Amazon Customer Service

  • Email marketing platforms

  • Delivery and logistics partners

  • Professional advisors (legal, accounting)

  • Government authorities where required by law

We do not sell, rent, or trade your personal information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve your browsing experience

  • Analyse website traffic

  • Personalise content

  • Support marketing and advertising

You can disable cookies in your browser settings, but some features may not function correctly.

6. Storage and Security

We take reasonable steps to protect your personal information from:

  • Misuse

  • Loss

  • Unauthorised access

  • Modification

  • Disclosure

Information may be stored in Australia or securely overseas through trusted service providers.

7. Access to and Correction of Your Information

You may request:

  • Access to the personal information we hold about you

  • Corrections to inaccurate or outdated information

To make a request, contact us at:
info@ninja-rio.com

We will respond within a reasonable timeframe.

8. Marketing Communications

You may receive marketing emails if you:

  • Opted in

  • Purchased from us and did not opt out

You can unsubscribe at any time using the link in our emails or by contacting us directly.

9. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our products are designed for families and children, but our website and data collection are directed at adults (parents, guardians, educators).
We do not knowingly collect personal information from children under 16 without parental consent.

11. International Transfers

Some service providers may store or process information outside Australia.
We ensure these providers use appropriate safeguards to protect your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on our website with the revised date.

13. Contact Us

For questions, concerns, or privacy requests, contact:

Ninja & Rio
ABN 76 512 859 976
Website: www.ninja-rio.com
Email: info@ninja-rio.com